I finally call to another loan officer we spent hours on the phone lock in. Pennymac's website allows users to get rate and fee estimates after answering questions about the loan's purpose, the home's value, the amount of down payment or equity, zip code and veteran status. Pennymac Customer Service Phone Number Loan Unsecured Loans Personal Loans 60 reviews of pennymac loan services i am in middle of filing a class action lawsuit on penny mac for illegal business practices, fraud, violation of consumer rights. Pennymac home loan pay by phone . Pennymac mortgage review for 2021. Borrowers who have trouble paying their mortgage because of financial hardship can request a loan modification. Loan status inquiries, rebuttals/escalations, pipeline management/reporting, underwriting and closing questions. I have a first time home buyers loan with 0% down, 30 yr., insurance and taxes in escrow, loan w/pennymac. Log in to your pennymac account from any browser or dow...